S.T. Dupont uses the 3D Secure system to prevent online fraud. The 3D Secure standard is based on the principle of requesting additional information known only by the bank and the card holder. This enables strong authentication of clients making online payments.
All the information exchanged when processing the payment is encrypted using SSL protocol. These data cannot be detected, intercepted or used by third parties. Furthermore, data is not saved in our systems.
Free shipping and customs duties for all orders
Your S.T. Dupont order will be delivered by Chronopost within 5 days, excluding weekends and bank holidays, after the order has been processed by our warehouse. Consider 48 to 72 additional hours during special operations.
We only deliver to the United Kingdom, excluding Jersey, Guernsey, the Isle of Man and Gibraltar. Consider additional delivery time for customized products.
Delivery costs are automatically displayed on the website when confirming the shipping option. Delivery is complimentary for all online orders.
Minimum order amount is £162 VAT incl.
Free returns within 14 days of reception
You may return your order within 14 days of reception. Items must be in perfect condition and returned in their original shipping packaging and original branded packaging, with any related accessories, instructions booklets, labels, protective covers, leaflets or boxes. Any return not meeting these criteria will be shipped back to you and will not be refunded. In accordance with the General Terms and Conditions of Sale, personalized products may not be returned.
Return costs are free.
Our Client Advisors are delighted to assist you from Monday to Friday, from 9am to 7pm
By e-mail: firstname.lastname@example.org By phone: + 33 (0)1 55 90 44 02
The highest-performing and most precise pen of its generation. Its innovative and unique construction combines a high-precision injected metal frame with a palladium finish and a carbon fibre composite body. The Défi pen will delight you with its clear, precise and fluid writing.
S.T. Dupont’s writing instruments are crafted by our artisans with the utmost care.
We recommend following these care tips to maintain their shine and performance over time:
• Clean all surfaces with a soft cloth. Do not use solvent-based products.
• For silver-coated surfaces, use a silver polishing cloth, which can be found in specialist shops. Silver is a precious material that may show signs of oxidation over time. This natural process can be heightened if your pen remains in prolonged contact with leather or rubber.
We recommend using S.T. Dupont cartridges for fountain pens. Regularly clean the nib feed. Use the piston converter to flush the capillary filling system with cold water, repeating the process until the water comes out clean. To avoid potential leakage during air travel, place a new cartridge or full converter in the pen and store the nib upward.
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